Stone edge order manager email settings4/12/2023 configure the remaining Email system parameters, as needed to suit the business’s needs those which are directly related to using this email method are listed in Appendix A.this method requires access to a valid SMTP server, such as the server used by an ISP, for example, Comcast or Verizon an alternate SMTP server can also be defined for use if the primary server is unavailable.if this method is selected, SEOM’s integrated SMTP service will be used to send email.this method can also be problematic, especially when batch processing generates emails, because of security changes that have been implemented in the application, which cause a warning message (“another program is trying to use Outlook to send email”) to which the user must reply before an email can be sent by SEOM.do not choose this selection if Outlook is not installed and configured on each workstation that may send email from SEOM. ![]() ![]() this selection tells SEOM specifically to use MS Outlook as the application that should be used to send email.this selection tells SEOM to use whatever program is currently set up in Windows as the default SMTP, or outgoing, email application.The method that the program will use to generate and send email relies on the setting of the system parameter, EmailSendMethod. Refer to the Knowledge Base topic, Email Parameter Group, to review all of the possible settings for configuring the manner in which SEOM processes email. ![]() The common user interface is the Send Email screen, where the user can view or dynamically alter the content of the email before it is sent however some locations require the setting of system parameters in order to send email in the background.
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